If you are looking to pursue a career in IT Help Desk and become an IT support expert, New Horizons Abu Dhabi can help you with certifications and training program that will give you the knowledge and confidence to excel at these jobs.
Help Desk management requires exceptional customer service, and a good grasp of industry standards. Our qualified instructors will equip you with all the knowledge that you will need to help people solve their computer related problems. You can be working as a support professionals inside a company or for the customers who’ve bought the company products.
We will suggest starting from the MCDST (Microsoft Certified Desktop Support Technician) and MCTS (Microsoft Certified Technology Specialist). And then you can go for certifications like CompTIA A+ and CompTIA Network+.